Last Updated: January 1, 2026
This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder. It governs the collection, use, storage, and transfer of sensitive personal data or information and does not require any physical, electronic, or digital signature. By using the SmartPayZone website, mobile applications, or any other services provided by SmartPayZone Pvt Ltd (collectively referred to as "SmartPayZone"), you signify your agreement to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
Personal Information refers to any information that can be used to uniquely identify or contact you. This may include your name, address, email address, phone number, and other relevant details required for providing our services.
SmartPayZone may collect non-personal information such as your browser type, operating system, IP address, and browsing behavior. Non-personal information is collected to improve our platform, optimize user experience, and enhance security.
The SmartPayZone mobile application may access and collect location data (approximate or precise location) depending on the permissions you grant. Location data may be used for:
Location access is optional and can be controlled through your device settings. If you disable location permissions, certain security checks or features may be limited.
We collect and process your information for purposes such as:
Your information (including personal information, non-personal information, and location data if you permit it) may be shared with our trusted partners, service providers, and affiliates for the purpose of delivering our services, supporting transaction processing, security and fraud prevention, analytics, and compliance. We ensure that any third party receiving your information maintains similar data protection standards and confidentiality obligations.
SmartPayZone uses cookies to enhance your experience on our platform. Cookies help us understand user behavior and preferences. You may disable cookies in your browser settings, but doing so may affect platform functionality.
We implement reasonable security practices to protect your personal information. While we strive
to safeguard your data, no system can guarantee complete security.
Your information (including location data, if collected with your permission)
will be retained for a period of one (1) year from the date of transaction or
account activity, after which it will be securely deleted or anonymized unless required by legal
authorities. Customers may request a copy of their data within this one-year period by
contacting our support team.
You have the right to request access to, correction of, or deletion of your personal data. For requests, please contact our Grievance Officer at info@smartpayzone.in.
This Privacy Policy may be updated periodically. Changes will be posted on this page, and your continued use of the platform constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, please contact us at:
Email: info@smartpayzone.in
Address: Lalgola, Murshidabad, West Bengal